Issues Management

Ptarmigan’s Issues Management team contains experienced former journalists who know how the media think and act because they’ve been there themselves.

As well as offering ongoing practical assistance to clients at times of crisis, our team has distilled its experience into two half-day training courses, containing all the key pointers senior managers need to bear in mind when preparing for periods of reputational risk.

Our 'Introduction to Interviewing' course provides advice and guidance to help control conversations with journalists, how to stop the exchanges straying onto difficult or contentious ground and presenting the company’s position to best effect.